Last revised November 29th, 2017
Acceptance of Privacy Statement
Your continued use of any portion of our Website following posting of the updated privacy statement will constitute your acceptance of the changes.
Information we collect
In General. We may collect information that can identify you such as your name and email address ("personal information") and other information that does not identify you. We may collect this information through our Website. When you provide personal information through our Website, the information may be sent to servers located in countries around the world.
Information we collect from other sources. We may also obtain information from other sources and combine that with information we collect through the Service. For example, we may collect information about you from other users, identity verification services, credit bureaus, mailing list providers and publicly available sources. If you log into your account through sign-in services, like Facebook Connect or Google Authenticator, you provide Telcovision Group with permission to access certain information about you such as your Facebook User ID, user profile, friends list, user graph and profile picture. User generated content posted through certain social networking preferences (e.g. pages you “Like” or “Follow”) may be viewed by the general public. Accordingly, Telcovision Group cannot ensure the privacy of any PII included in such User generated content.
When you use the Service, a location feature exists whereby it will automatically collect your geolocation information. Telcovision Group may also use location information to provide information and advertising to users. IF YOU WANT TO STOP THE AUTOMATIC COLLECTION OF YOUR LOCATION INFORMATION, YOU MAY DO SO BY USING THE PRIVACY SETTINGS ON YOUR BROWSER AND/OR ON YOUR DEVICE. FOR MOBILE APP USERS, YOU MAY ALSO UNINSTALL THE APP (if any).
Use of Personally Identifiable Information
Telcovision Group does not disclose or sell your PII without your consent. We may use PII or other personal information you specifically give to us: a) to provide services to you through the System, b) to process transactions and billing, c) for identification and authentication purposes, d) to communicate with you concerning the System, transactions, security, privacy and administrative issues relating to your use of the System, e) to improve your response to and interaction with the System, f) process and deliver contest and sweepstakes entries and rewards and verify eligibility; g) to do something you have asked us to do, or tell you of services that we think may be of interest to you; h) personalize and improve the Service and deliver and display targeted advertisements on our Service, content or features in the Service and on other sites or apps; and i) for administration of and troubleshooting regarding the System. Certain third parties who provide technical support for the operation of the System may need access to such information from time to time but are not permitted to disclose such information to others. Telcovision Group shares a minimum amount of information between tutors and students in order to facilitate the arrangement of tutoring sessions. We reserve the right to release non-personally identifiable information collected in aggregate, however.
Your choices about collection and use of your information
You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our Website because such information may be required in order for you to register as a member or initiate other transactions on our Website.
When you register on our APP, you consent to receive email messages from us. Any time you can choose to no longer receive commercial or promotional emails from us by submitting this request to . You may be given the opportunity, in any commercial email that we send to you, to opt out of receiving such messages in the future. We request a reasonable time to process an opt-out request. We may send you other types of transactional and relationship email communications, such as service announcements, administrative notices, and surveys, without offering you the opportunity to opt out of receiving them. Please note that changing information in your account, or otherwise opting out of receipt of promotional email communications, will only affect future activities or communications from us. If we have already provided your information to a third party (such as a service provider) before you have changed your preferences or updated your information, you may have to change your preferences directly with that third party.
Our applications and website may also deliver notifications to your phone or mobile device. You can disable these notifications in your device’s settings in your account under “Settings”.
We have extensive security measures in place to protect the loss, misuse and alteration of the information stored in our database. These measures include the use of Secure Server technology during credit card transactions and administrative access to site data, as well as other proprietary security measures which are applied to all repositories and transfers of user information. Although we will exercise reasonable care in providing secure transmission of information between your computer and our servers, we cannot ensure or warrant the security of any information transmitted to us over the Internet and we accept no liability for any unintentional disclosure.
We will collect your name, credit card number, expiration date, and address information associated with the account to (i) process payment for any purchases made on our APP or website, (ii) to protect against or identify possible fraudulent transactions, and (iii) otherwise as needed to manage our business. All financial information, other than credit card numbers, is stored and encrypted in our System in full compliance with the Payment Card Industry Data Security Standard. We do not store credit card numbers.
Other Web Sites and Services
This Service is not intended for use by anyone under 18 years of age. Telcovision Group does not knowingly collect personally identifiable information from anyone under the age of 18. If you are under the age of 18, please do not provide your contact information or any other personally identifiable information to Telcovision Group. If you are the parent or legal guardian of someone under the age of 18 who may have provided us with information without your knowledge or consent, please contact us to have this information removed.
Legal requests and business transfers
Please remember to help keep the Website secure by never sharing your username or password (if available). If you think your password may have been compromised, please change it immediately or contact Telcovision Group for additional assistance.
Telcovision Group may send you email communications periodically detailing new features or promotions on the App. You may unsubscribe from these messages by using the link at the bottom of the email. We may also send you email messages about the status of your account or any notices as required by law. You may not opt-out of receiving these administrative emails so long as you continue to use this voluntary service. If you wish to terminate your account, please contact us.
No Rights of Third Parties
Your California Privacy Rights
California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those parties. If you are a California resident and would like to request this information, please submit your request in an email to .
Users Outside the United States